In a recent interview Marco Pierre White commented on the importance of the front-of-house experience in a restaurant. We take a look at ways to measure the effectiveness of customer service in a restaurant or cafe.
As part of the preparations for Brexit, supermarkets have been buying up non perishable foodstuff. How could the anticipated shortage of fresh food affect the F&B and hospitality industry?
With the National Living Wage coming into effect soon, many will be considering how it will affect their staff and industry as a whole. Statistics from Fourth make it seem less daunting for small businesses in hospitality than you might assume.