Can you put a price on great service?

Can you put a price on great service?

In a recent interview Marco Pierre White commented on the importance of the front-of-house experience in a restaurant. We take a look at ways to measure the effectiveness of customer service in a restaurant or cafe.

Fresh Food problems ahead?

Fresh Food problems ahead?

As part of the preparations for Brexit, supermarkets have been buying up non perishable foodstuff. How could the anticipated shortage of fresh food affect the F&B and hospitality industry?

Average Pay In Hospitality Already Exceeds NLW

Average Pay In Hospitality Already Exceeds NLW

With the National Living Wage coming into effect soon, many will be considering how it will affect their staff and industry as a whole. Statistics from Fourth make it seem less daunting for small businesses in hospitality than you might assume.

Brexit worries for Restaurants

Brexit worries for Restaurants

As the repercussions of Brexit come closer, more and more industries are discovering unexpected ways they will be impacted. For many this will involve a reduced pool from which to hire employees. This particular problem will hit the hospitality, food and beverage...
What are Childcare Vouchers

What are Childcare Vouchers

Childcare Vouchers (Old scheme) – This employer led scheme allows you to provide a member of staff with childcare vouchers worth up to £55 per week completely tax free. You can gift the vouchers instead of salary (salary sacrifice). You save the employer’s national...
Gifts and benefits to staff at Christmas – What is taxable?

Gifts and benefits to staff at Christmas – What is taxable?

Gifts – As of 6th April 2016, “trivial” benefits up to the value of £50 are tax and N.I. free.This covers gifts to your staff such as a bottle of wine, chocolates, flowers etc. However, cash gifts and gift vouchers are excluded from this. Entertainment – You can pay...